Modernizing Your Visitor Management Systems

January 12th, 2022

Any company or other organization, such as a hospital or school in Chico, CA has a common issue; visitor management. Many organizations have a policy to allow visitors, but the ways that visitors come in, interact and leave needs to be controlled, both for operational and safety concerns. Unauthorized personnel stealing medicine from a hospital, for example, is one of the reasons why a visitor management system needs to be implemented.

These days, visitor management systems are implemented throughout Chico, CA, but some are older, less efficient, and less satisfactory in results than others. If you’re wondering whether your visitor management system needs an upgrade, here are the signs you should be looking for to make your decision.

Lack Of Data Management

“Bloat” is a term used when extraneous, unnecessary, or outdated information is present in a system and slows down ease of access. For example, if your database has a list of authorized users that are no longer valid—such as indicating deceased or ex-employees are still authorized visitors—this is a good example of bloat. Trying to determine who is active, authorized personnel when the data is filled with unnecessary information slows down work processes.

If your system has no active data management or is so cumbersome that staff does not even attempt data management, that’s a clear sign that things need to be overhauled.

Task Inefficiencies

How visitor management is managed can play a big role in whether or not effects like bloat occur. For example, if a visitor management system has two databases that need to be separately updated, this creates redundancies that don’t need to exist, and this, in turn, impacts efficiency.

Visitor management should be fast, accessible and streamlined. Having systems that waste time, or repeat tasks more than once to no effect are all warnings that your system needs improvement. If people are wrestling with your visitor management system, or it’s slowing them down, something is wrong.

Security Breaches

The biggest indicator that your visitor management systems need a serious reassessment is if it’s not providing you with the intended result of accurately managing visitors. If your property is regularly encountering visitors that are not listed on your visitor management system, this is effectively a security breach. And for the security breaches you do catalog, you are left wondering about the ones you didn’t catch at all.

If you have lost cards, lost keys, or other systems that are reported, but no changes are made to locks or changing access codes, these are all symptoms of a failing visitor management system. A lack of responsiveness to changes in the system indicate a problem with being able to efficiently update and make the necessary changes to maintain good levels of security.

Organizations in Chico, CA should consider the use of “active directories” as one way to keep visitor management systems up to date. Active directories are more proactive types of visitor management software that track permissions, supervise permanent or temporary authorization, and other activities that take some of the burden of managing people and automate the process.

What Our Customers Say

"I had the Alibi system installed several years ago. It has functioned flawlessly. The image quality is exellent both night and day and in all weather conditions. I particularly like the replay (which can be set at various speeds) and zoom functions of the system. Tech support from Crimefreeliving has been excellent. I have received quick responses to questions, and timely home visits — as when I changed IP carriers and my Alibi system needed to be reset. I have recommended Crimefreeliving to several friends."


"As a small business owner here in Chico we definitely saw the need for video surveillance. After expressing our needs and concerns Tim did an excellent job getting us set up with the set up with the appropriate equipment. He really took the time to address our concerns in a very friendly, professional and knowledgeable manner. I highly recommend Tim for all of your business and residential video surveillance needs."

Ron H., Owner/Auto Doctor

"I have to say I love having my security cameras at my home. Tim Truby did a wonderful job of installing the five cameras. He is very neat and cleaned everything up after the installation. He explained to me how to operate the monitor, my phone and IPad. However, I have had to call Tim because I'm not tech savvy and forget what he has told me. He usually just helps me over the phone and then all is well. I'm 80 years old and enjoy the comfort of knowing I have these security cameras."


"Tim Truby designed and installed a 32 camera system for us here at the Butte County Mosquito and Vector Control District. We had received several other quotes from security system vendors, but Tim’s quote was the least expensive. Tim also installed the system quickly and has always been available when we needed him. We are very happy with our security camera system and we can highly recommend Tim Truby for all of your surveillance system needs."

D. Weseman, Butte County Mosquito and Vector Control District

Crime Free Living updated our old video system with a new 16 Channel HD Alibi Video Security System. The old system had been added onto by different installers which resulted in a cabling mess. There were cables that worked and cables that went nowhere. It was a mess. Tim sorted it all out and installed cameras that are very clear. He also installed a monitor for our cashiers to watch hidden areas, a monitor to watch the entry door, and a monitor that allows employees to watch the outside parking and gas pump area. All work was done on time and very professional! Will always recommend Tim and Crime Free Living.

S. AM PM Chico Arco Station

"I had Tim install an Alibi Video Security System at my residence and a couple business locations. The remote view option is invaluable to absentee owners or anyone who travels a lot. The clarity and quality of the cameras have allowed for viewing employee theft. The evidence provided from the HD video cameras was fantastic! Tim was professional and provided extra value from his law enforcement background."

J. Folsom Arco Station

"Tim, I want to thank you again for doing such a fantastic job on installing a wireless IP security camera system at our dream home. The extra time that you took to hide wires, and install a clean, professional system is much appreciated. I still can’t believe the clarity, quality, and ease of use of this new system. I wished that I would have met you before our original inferior system was installed by another company. Now, whether I am at home, or monitoring the system from around the world, I know that my home and family are safe and sound."

John M.

"In April of 2017, my husband and I made a phone call to Crime Free Living that turned out to be a smart and wise decision. Amazingly, in just a few hours, Tim installed four Dome Security Cameras, weatherproof enclosures, and hooked up into our home a 23" Full HD Widescreen Security Monitor. Even more than his professional expertise was the time spent with us in making sure that this system was working correctly and properly installed on our phones so that anywhere in our travels we can monitor our new home in Magalia."

Tieka and Don S.

"I have been using Crime Free Living for the last couple years ar work and at home and I really recommend this product. Tim is a very good service provider. If he can't figure it out, he's got good tech support with the system that he offers."

Gary D.

"I have known Tim for over 10 years. To date, Time with Crime Free Living has installed two separate surveillance systems for my company. With each system, Tim has listened to my needs and custom dsigned surveillance systems for my specific needs and within my budget. The equipment used is always state of the art, the workmanship is top notch, and Tim is the example of trustworthy. I would recommend him for any job."

Steve D., Down Range Indoor Training Center

images Certifications & Training

With 16 years of experience in law enforcement, Tim Truby, CEO, is fully certified in video surveillance and training.

  • Certified Advanced Crime Prevention Specialist
  • Academy Instructor Certification
  • California POST Certification in Specialized Surveillance Equipment
  • California POST Certification in Basic Crime Prevention
    • Advanced Crime Prevention through Environmental Design
    • Certified Alibi Security Dealer
    • Enhanced Risk and Threat Assessment (FEMA)
    • Incident Command System (100 & 200)
    • Certified Cognitech Video Forensic Investigator
    • Neighborhood Watch Toolkit Trainer
    • Computer Crimes/Investigations
    • Domestic Crisis for Crisis Negotiators