Alibi Security Cloud VS Success Story - Fuellgraf Chimney & Tower, Inc.

May 28th, 2020



Fuellgraf’s business was growing. But, with that growth came new security challenges. Recent trespasser activity, combined with employees working late at the office pushed management to find a reliable, 24/7 surveillance system that would meet the demands of their growing business.

The Client

Fuellgraf Chimney & Tower, Inc. specializes in the maintenance of electrical systems for tall structures and sky rises. With over 30 years of experience, they offer extensive knowledge and skill in custom installation lighting protection.

The Challenge

Their high-quality work has resulted in steady growth over the years, taking their business from a single to multiple facility operations. Their headquarters, which over the last year had encountered multiple break-ins, needed an easy-to-use security system to solve their three main security challenges:

  • Trespasser activity. Close proximity to the highway made them an easy target for trespassers (including transients looking for a place to take shelter), and theft. While their on-premise security system picked up intrusion activity, it didn’t always provide them with alarm notifications in real-time. This prevented users from being alerted on time so they could notify the authorities.
  • Staff safety. Staff members often worked late hours at the office, and the recent break-ins had them feeling unsafe at work. Management needed a reliable security system that could immediately alert owners to trespasser activity – especially after regular business hours when many staff members were still on-premise.
  • Damaged/stolen recorders. On multiple occasions, trespassers entered the building through the back entrance and stole inventory from their warehouse – which included their on-premise recorder. Over the last two years alone, break-ins had cost the company tens of thousands of dollars in both product and security equipment replacements.

The Solution

After considering options from several providers, they chose a hybrid solution using Alibi Security Cloud VS cameras.  Six cloud-enabled cameras were added to their most critical areas – including all points of entry and exits. One additional camera featuring a Starlight imager was added along their back entrance for high visibility detection to capture trespassing activity in extremely low light conditions.

The Outcome

Since their hybrid Cloud VS install, the owners are now immediately notified in real-time on their smartphone when a trespasser enters their property, which they can then download and send on to authorities. They can add more cameras and storage as their needs change, and employees who are at the office late at night, now feel safe at work. With their new hybrid solution in place, they now have the security they want, with the flexibility and cost-savings they need.

Product

High Definition Cloud Cameras/Hybrid Solution

Camera Type

HD Cloud-Enabled Dome Cameras

Cameras per Location

7

# of Locations

1

Retention

1 year

 

What Our Customers Say

"I had the Alibi system installed several years ago. It has functioned flawlessly. The image quality is exellent both night and day and in all weather conditions. I particularly like the replay (which can be set at various speeds) and zoom functions of the system. Tech support from Crimefreeliving has been excellent. I have received quick responses to questions, and timely home visits — as when I changed IP carriers and my Alibi system needed to be reset. I have recommended Crimefreeliving to several friends."

Rich

"As a small business owner here in Chico we definitely saw the need for video surveillance. After expressing our needs and concerns Tim did an excellent job getting us set up with the set up with the appropriate equipment. He really took the time to address our concerns in a very friendly, professional and knowledgeable manner. I highly recommend Tim for all of your business and residential video surveillance needs."

Ron H., Owner/Auto Doctor

"I have to say I love having my security cameras at my home. Tim Truby did a wonderful job of installing the five cameras. He is very neat and cleaned everything up after the installation. He explained to me how to operate the monitor, my phone and IPad. However, I have had to call Tim because I'm not tech savvy and forget what he has told me. He usually just helps me over the phone and then all is well. I'm 80 years old and enjoy the comfort of knowing I have these security cameras."

Gloria

"Tim Truby designed and installed a 32 camera system for us here at the Butte County Mosquito and Vector Control District. We had received several other quotes from security system vendors, but Tim’s quote was the least expensive. Tim also installed the system quickly and has always been available when we needed him. We are very happy with our security camera system and we can highly recommend Tim Truby for all of your surveillance system needs."

D. Weseman, Butte County Mosquito and Vector Control District

Crime Free Living updated our old video system with a new 16 Channel HD Alibi Video Security System. The old system had been added onto by different installers which resulted in a cabling mess. There were cables that worked and cables that went nowhere. It was a mess. Tim sorted it all out and installed cameras that are very clear. He also installed a monitor for our cashiers to watch hidden areas, a monitor to watch the entry door, and a monitor that allows employees to watch the outside parking and gas pump area. All work was done on time and very professional! Will always recommend Tim and Crime Free Living.

S. AM PM Chico Arco Station

"I had Tim install an Alibi Video Security System at my residence and a couple business locations. The remote view option is invaluable to absentee owners or anyone who travels a lot. The clarity and quality of the cameras have allowed for viewing employee theft. The evidence provided from the HD video cameras was fantastic! Tim was professional and provided extra value from his law enforcement background."

J. Folsom Arco Station

"Tim, I want to thank you again for doing such a fantastic job on installing a wireless IP security camera system at our dream home. The extra time that you took to hide wires, and install a clean, professional system is much appreciated. I still can’t believe the clarity, quality, and ease of use of this new system. I wished that I would have met you before our original inferior system was installed by another company. Now, whether I am at home, or monitoring the system from around the world, I know that my home and family are safe and sound."

John M.

"In April of 2017, my husband and I made a phone call to Crime Free Living that turned out to be a smart and wise decision. Amazingly, in just a few hours, Tim installed four Dome Security Cameras, weatherproof enclosures, and hooked up into our home a 23" Full HD Widescreen Security Monitor. Even more than his professional expertise was the time spent with us in making sure that this system was working correctly and properly installed on our phones so that anywhere in our travels we can monitor our new home in Magalia."

Tieka and Don S.

"I have been using Crime Free Living for the last couple years ar work and at home and I really recommend this product. Tim is a very good service provider. If he can't figure it out, he's got good tech support with the system that he offers."

Gary D.

"I have known Tim for over 10 years. To date, Time with Crime Free Living has installed two separate surveillance systems for my company. With each system, Tim has listened to my needs and custom dsigned surveillance systems for my specific needs and within my budget. The equipment used is always state of the art, the workmanship is top notch, and Tim is the example of trustworthy. I would recommend him for any job."

Steve D., Down Range Indoor Training Center

images Certifications & Training

With 16 years of experience in law enforcement, Tim Truby, CEO, is fully certified in video surveillance and training.

  • Certified Advanced Crime Prevention Specialist
  • Academy Instructor Certification
  • California POST Certification in Specialized Surveillance Equipment
  • California POST Certification in Basic Crime Prevention
    • Advanced Crime Prevention through Environmental Design
    • Certified Alibi Security Dealer
    • Enhanced Risk and Threat Assessment (FEMA)
    • Incident Command System (100 & 200)
    • Certified Cognitech Video Forensic Investigator
    • Neighborhood Watch Toolkit Trainer
    • Computer Crimes/Investigations
    • Domestic Crisis for Crisis Negotiators