Protect Yourself From A Home Security Scam

November 12th, 2020

Scammers are everywhere these days, some even come right to the doors of our Chico homes. Keeping your family and home safe means being aware of the threats to your security. One scam you need to be aware of is a home security scam. These scammers prey on your desire to protect your home and your family, but put both at risk. Here’s what you need to know about home security scams.


What Is A Home Security Scam

Home security scams are essentially when someone comes to your door pretending to be a salesperson for a security company. They are often dressed up in a fake security uniform and even carry a fake identification badge. They will ask you a lot of questions and if allowed, will do a full tour of your home. They aren’t actually with a security company though. Instead, they are really casing your home to see if there’s anything they’d like to steal. Sometimes they’ll even work to disable your security system. While others simply try to get you to sign a contract and collect money for no services. These scams are surprisingly frequent in Chico, so it’s important to understand when you’ve met a scammer.


How To Recognize A Home Security Scam

Understanding how to recognize a home security scam is the first step in protecting yourself. Most of these scammers use the same tactics to manipulate people and get into their homes. A good rule of thumb is if a home security professional comes to your door, tell them no thank you. However, they may come back with deceitful tactics including:

  • Telling you that your home security company is no longer in business
  • Telling you their company bought your home security company
  • Say your current system has been recalled for safety reasons and they are only there to repair or replace the system
  • Present documentation and new contracts to prove their legitimacy

Be vigilant when anyone comes to your door, but especially a home security provider.

What You Can Do To Protect Your Family From A Home Security Scam

If one of these individuals comes to your Chico home, politely decline their offer and then take the following steps:

  • Contact your home security company and let them know someone came to your home pretending to be a representative with them
  • Report the scam to the Federal Trade Commissionor local law enforcement
  • Let you neighbors know that there are scammers going around
  • Work with a real security provider to review your home’s security and make sure that it’s airtight in case they come back

Taking these steps will help protect you and your neighbors from these scammers. Another good idea is to install a doorbell camera, so you can monitor who comes to your home and speak with them without opening your door. Avoiding scams can be difficult because scammers have become so good at scamming. However, if you are aware of the threats and stay vigilant, you can keep your home and family safe.





What Our Customers Say

"I had the Alibi system installed several years ago. It has functioned flawlessly. The image quality is exellent both night and day and in all weather conditions. I particularly like the replay (which can be set at various speeds) and zoom functions of the system. Tech support from Crimefreeliving has been excellent. I have received quick responses to questions, and timely home visits — as when I changed IP carriers and my Alibi system needed to be reset. I have recommended Crimefreeliving to several friends."


"As a small business owner here in Chico we definitely saw the need for video surveillance. After expressing our needs and concerns Tim did an excellent job getting us set up with the set up with the appropriate equipment. He really took the time to address our concerns in a very friendly, professional and knowledgeable manner. I highly recommend Tim for all of your business and residential video surveillance needs."

Ron H., Owner/Auto Doctor

"I have to say I love having my security cameras at my home. Tim Truby did a wonderful job of installing the five cameras. He is very neat and cleaned everything up after the installation. He explained to me how to operate the monitor, my phone and IPad. However, I have had to call Tim because I'm not tech savvy and forget what he has told me. He usually just helps me over the phone and then all is well. I'm 80 years old and enjoy the comfort of knowing I have these security cameras."


"Tim Truby designed and installed a 32 camera system for us here at the Butte County Mosquito and Vector Control District. We had received several other quotes from security system vendors, but Tim’s quote was the least expensive. Tim also installed the system quickly and has always been available when we needed him. We are very happy with our security camera system and we can highly recommend Tim Truby for all of your surveillance system needs."

D. Weseman, Butte County Mosquito and Vector Control District

Crime Free Living updated our old video system with a new 16 Channel HD Alibi Video Security System. The old system had been added onto by different installers which resulted in a cabling mess. There were cables that worked and cables that went nowhere. It was a mess. Tim sorted it all out and installed cameras that are very clear. He also installed a monitor for our cashiers to watch hidden areas, a monitor to watch the entry door, and a monitor that allows employees to watch the outside parking and gas pump area. All work was done on time and very professional! Will always recommend Tim and Crime Free Living.

S. AM PM Chico Arco Station

"I had Tim install an Alibi Video Security System at my residence and a couple business locations. The remote view option is invaluable to absentee owners or anyone who travels a lot. The clarity and quality of the cameras have allowed for viewing employee theft. The evidence provided from the HD video cameras was fantastic! Tim was professional and provided extra value from his law enforcement background."

J. Folsom Arco Station

"Tim, I want to thank you again for doing such a fantastic job on installing a wireless IP security camera system at our dream home. The extra time that you took to hide wires, and install a clean, professional system is much appreciated. I still can’t believe the clarity, quality, and ease of use of this new system. I wished that I would have met you before our original inferior system was installed by another company. Now, whether I am at home, or monitoring the system from around the world, I know that my home and family are safe and sound."

John M.

"In April of 2017, my husband and I made a phone call to Crime Free Living that turned out to be a smart and wise decision. Amazingly, in just a few hours, Tim installed four Dome Security Cameras, weatherproof enclosures, and hooked up into our home a 23" Full HD Widescreen Security Monitor. Even more than his professional expertise was the time spent with us in making sure that this system was working correctly and properly installed on our phones so that anywhere in our travels we can monitor our new home in Magalia."

Tieka and Don S.

"I have been using Crime Free Living for the last couple years ar work and at home and I really recommend this product. Tim is a very good service provider. If he can't figure it out, he's got good tech support with the system that he offers."

Gary D.

"I have known Tim for over 10 years. To date, Time with Crime Free Living has installed two separate surveillance systems for my company. With each system, Tim has listened to my needs and custom dsigned surveillance systems for my specific needs and within my budget. The equipment used is always state of the art, the workmanship is top notch, and Tim is the example of trustworthy. I would recommend him for any job."

Steve D., Down Range Indoor Training Center

images Certifications & Training

With 16 years of experience in law enforcement, Tim Truby, CEO, is fully certified in video surveillance and training.

  • Certified Advanced Crime Prevention Specialist
  • Academy Instructor Certification
  • California POST Certification in Specialized Surveillance Equipment
  • California POST Certification in Basic Crime Prevention
    • Advanced Crime Prevention through Environmental Design
    • Certified Alibi Security Dealer
    • Enhanced Risk and Threat Assessment (FEMA)
    • Incident Command System (100 & 200)
    • Certified Cognitech Video Forensic Investigator
    • Neighborhood Watch Toolkit Trainer
    • Computer Crimes/Investigations
    • Domestic Crisis for Crisis Negotiators