What To Do If Your Security System Goes Off While You Are Away

May 8th, 2019



Whether it’s in your car, in a shopping mall, or in a home, alarms sometimes go off when they’re not expected. Most times, the alarms amount to very little. But it can still cause panic as drivers fumble for their keys, and homeowners head to their keypad to stop the noise. 

Home Security Provides Protection

People all over Chico, CA purchase home security systems to keep their family and property safe and secure. Truthfully, they look at it as a layer of protection that they hope they’ll never have to deal with. It’s bad enough when the alarm goes off while you’re asleep in the middle of the night, but things can get downright frightening when you’re not anywhere near your home when the alert comes through.

Keep Calm And Make No Assumptions 

The first thing to do if your home security system goes off is to remain calm. There isn’t much you can do in the moment if you’re miles away from Chico, CA. If you happen to be driving, pull over to the side of the road and take a few deep breaths. Get in touch with your neighbors and ask if they see anything at your house. Or, call a friend who can meet you at your home to assist you in checking out the chaos.

Once you become calm, don’t just assume that the alarm must have surely been false. Many times, people will turn off their car alarm with the assumption that there was no danger. Someone who breaks into your house is stealth; they know how to get in and out unseen. Keep your eyes on your video surveillance camera until you know for sure that you have nothing to worry about.     

Keep A List Of Who To Call

Have important phone numbers saved in your phone so they can be quickly accessed in such a situation. Calling 911 over an alarm that might be false will just take up the time of the dispatcher who takes you call. If you can’t see an active break in happening try to contact the non-emergency number for your local law enforcement in Chico, CA and ask them for advice. Contact a friend who lives close by who can stop by your home and look for signs of an attempted break in, such as broken doors and windows.

Your wireless security system can be set up whenever you think it can catch the action around your home. Cameras can be placed to get wide angles and close up actions. Thanks to mobile technology, you can get an alert on your app as soon as motion is detected. When the alert comes in, watch the video to determine whether or not there is an intruder in your home. This allows you to understand what’s going on before you make the final call on what to do.

If you discover that the alarm was not due to false actions, contact the authorities to report an active break-in.

What Our Customers Say

"I had the Alibi system installed several years ago. It has functioned flawlessly. The image quality is exellent both night and day and in all weather conditions. I particularly like the replay (which can be set at various speeds) and zoom functions of the system. Tech support from Crimefreeliving has been excellent. I have received quick responses to questions, and timely home visits — as when I changed IP carriers and my Alibi system needed to be reset. I have recommended Crimefreeliving to several friends."

Rich

"As a small business owner here in Chico we definitely saw the need for video surveillance. After expressing our needs and concerns Tim did an excellent job getting us set up with the set up with the appropriate equipment. He really took the time to address our concerns in a very friendly, professional and knowledgeable manner. I highly recommend Tim for all of your business and residential video surveillance needs."

Ron H., Owner/Auto Doctor

"I have to say I love having my security cameras at my home. Tim Truby did a wonderful job of installing the five cameras. He is very neat and cleaned everything up after the installation. He explained to me how to operate the monitor, my phone and IPad. However, I have had to call Tim because I'm not tech savvy and forget what he has told me. He usually just helps me over the phone and then all is well. I'm 80 years old and enjoy the comfort of knowing I have these security cameras."

Gloria

"Tim Truby designed and installed a 32 camera system for us here at the Butte County Mosquito and Vector Control District. We had received several other quotes from security system vendors, but Tim’s quote was the least expensive. Tim also installed the system quickly and has always been available when we needed him. We are very happy with our security camera system and we can highly recommend Tim Truby for all of your surveillance system needs."

D. Weseman, Butte County Mosquito and Vector Control District

Crime Free Living updated our old video system with a new 16 Channel HD Alibi Video Security System. The old system had been added onto by different installers which resulted in a cabling mess. There were cables that worked and cables that went nowhere. It was a mess. Tim sorted it all out and installed cameras that are very clear. He also installed a monitor for our cashiers to watch hidden areas, a monitor to watch the entry door, and a monitor that allows employees to watch the outside parking and gas pump area. All work was done on time and very professional! Will always recommend Tim and Crime Free Living.

S. AM PM Chico Arco Station

"I had Tim install an Alibi Video Security System at my residence and a couple business locations. The remote view option is invaluable to absentee owners or anyone who travels a lot. The clarity and quality of the cameras have allowed for viewing employee theft. The evidence provided from the HD video cameras was fantastic! Tim was professional and provided extra value from his law enforcement background."

J. Folsom Arco Station

"Tim, I want to thank you again for doing such a fantastic job on installing a wireless IP security camera system at our dream home. The extra time that you took to hide wires, and install a clean, professional system is much appreciated. I still can’t believe the clarity, quality, and ease of use of this new system. I wished that I would have met you before our original inferior system was installed by another company. Now, whether I am at home, or monitoring the system from around the world, I know that my home and family are safe and sound."

John M.

"In April of 2017, my husband and I made a phone call to Crime Free Living that turned out to be a smart and wise decision. Amazingly, in just a few hours, Tim installed four Dome Security Cameras, weatherproof enclosures, and hooked up into our home a 23" Full HD Widescreen Security Monitor. Even more than his professional expertise was the time spent with us in making sure that this system was working correctly and properly installed on our phones so that anywhere in our travels we can monitor our new home in Magalia."

Tieka and Don S.

"I have been using Crime Free Living for the last couple years ar work and at home and I really recommend this product. Tim is a very good service provider. If he can't figure it out, he's got good tech support with the system that he offers."

Gary D.

"I have known Tim for over 10 years. To date, Time with Crime Free Living has installed two separate surveillance systems for my company. With each system, Tim has listened to my needs and custom dsigned surveillance systems for my specific needs and within my budget. The equipment used is always state of the art, the workmanship is top notch, and Tim is the example of trustworthy. I would recommend him for any job."

Steve D., Down Range Indoor Training Center

images Certifications & Training

With 16 years of experience in law enforcement, Tim Truby, CEO, is fully certified in video surveillance and training.

  • Certified Advanced Crime Prevention Specialist
  • Academy Instructor Certification
  • California POST Certification in Specialized Surveillance Equipment
  • California POST Certification in Basic Crime Prevention
    • Advanced Crime Prevention through Environmental Design
    • Certified Alibi Security Dealer
    • Enhanced Risk and Threat Assessment (FEMA)
    • Incident Command System (100 & 200)
    • Certified Cognitech Video Forensic Investigator
    • Neighborhood Watch Toolkit Trainer
    • Computer Crimes/Investigations
    • Domestic Crisis for Crisis Negotiators