Alibi Security Cloud VS Success Story: Mattison Avenue Salon Suites & Spa

April 23rd, 2020



Like many multi-location franchises, Mattison Avenue struggled with meeting the individual security needs of a fast-growing franchise. Learn how Cloud VS provided the kind of futureproofing, scalable security system they were looking for.

The Client

Mattison Avenue Salon Suites & Spa is a fast-growing corporate franchise with locations across Texas, Arizona, and Florida. Their unique upscale salon concept allows independent beauty professionals to lease beautifully designed salon spaces that include high-end décor, utilities, and networking resources to help grow their business. They currently have sixteen locations and counting, with no surveillance system in place.

The Challenge

Like many multi-location franchises, Mattison Avenue’s biggest challenges involve managing their high salon traffic and turnover. With so many customers, leasees, and deliveries coming and going, the owners require remote viewing to keep tabs on all locations from a centralized interface.  When a shipment arrives or a service technician is called in to fix a leaky faucet, management needs the ability to visually verify who they are letting in and be able to grant them one-time access remotely. 

The Solution

After assessing several solutions from various security providers, Mattison selected Alibi Cloud VS, which best met the scalability demands of their fast-growing franchise business and made centralized user and credential management simple. They had twelve cameras installed per location with 30-day storage capacity, along with plans to add more cameras as Mattison Suites continues to grow. Eliminating on-premise recording devices and restrictive user permissions allowed the company to realize a higher level of security and more flexibility than a traditional surveillance system could offer.  

The Outcome

With Alibi Cloud VS now in place, Mattison’s management team now has the peace of mind of a fully secure business. From their PC or tablet, users can view crystal clear surveillance footage, and create zones by region for easy viewing. When a package arrives, they can verify with confidence whom they are letting in, providing them with an extra layer of security.  As the company grows, it’s simple to secure each new location, making it immediately accessible for centralized management.

Product

High Definition Cloud VS Cameras 

Camera Type

IP Dome Cameras

Cameras per Location

12

# of Locations

16

Retention

30 Days

What Our Customers Say

"I had the Alibi system installed several years ago. It has functioned flawlessly. The image quality is exellent both night and day and in all weather conditions. I particularly like the replay (which can be set at various speeds) and zoom functions of the system. Tech support from Crimefreeliving has been excellent. I have received quick responses to questions, and timely home visits — as when I changed IP carriers and my Alibi system needed to be reset. I have recommended Crimefreeliving to several friends."

Rich

"As a small business owner here in Chico we definitely saw the need for video surveillance. After expressing our needs and concerns Tim did an excellent job getting us set up with the set up with the appropriate equipment. He really took the time to address our concerns in a very friendly, professional and knowledgeable manner. I highly recommend Tim for all of your business and residential video surveillance needs."

Ron H., Owner/Auto Doctor

"I have to say I love having my security cameras at my home. Tim Truby did a wonderful job of installing the five cameras. He is very neat and cleaned everything up after the installation. He explained to me how to operate the monitor, my phone and IPad. However, I have had to call Tim because I'm not tech savvy and forget what he has told me. He usually just helps me over the phone and then all is well. I'm 80 years old and enjoy the comfort of knowing I have these security cameras."

Gloria

"Tim Truby designed and installed a 32 camera system for us here at the Butte County Mosquito and Vector Control District. We had received several other quotes from security system vendors, but Tim’s quote was the least expensive. Tim also installed the system quickly and has always been available when we needed him. We are very happy with our security camera system and we can highly recommend Tim Truby for all of your surveillance system needs."

D. Weseman, Butte County Mosquito and Vector Control District

Crime Free Living updated our old video system with a new 16 Channel HD Alibi Video Security System. The old system had been added onto by different installers which resulted in a cabling mess. There were cables that worked and cables that went nowhere. It was a mess. Tim sorted it all out and installed cameras that are very clear. He also installed a monitor for our cashiers to watch hidden areas, a monitor to watch the entry door, and a monitor that allows employees to watch the outside parking and gas pump area. All work was done on time and very professional! Will always recommend Tim and Crime Free Living.

S. AM PM Chico Arco Station

"I had Tim install an Alibi Video Security System at my residence and a couple business locations. The remote view option is invaluable to absentee owners or anyone who travels a lot. The clarity and quality of the cameras have allowed for viewing employee theft. The evidence provided from the HD video cameras was fantastic! Tim was professional and provided extra value from his law enforcement background."

J. Folsom Arco Station

"Tim, I want to thank you again for doing such a fantastic job on installing a wireless IP security camera system at our dream home. The extra time that you took to hide wires, and install a clean, professional system is much appreciated. I still can’t believe the clarity, quality, and ease of use of this new system. I wished that I would have met you before our original inferior system was installed by another company. Now, whether I am at home, or monitoring the system from around the world, I know that my home and family are safe and sound."

John M.

"In April of 2017, my husband and I made a phone call to Crime Free Living that turned out to be a smart and wise decision. Amazingly, in just a few hours, Tim installed four Dome Security Cameras, weatherproof enclosures, and hooked up into our home a 23" Full HD Widescreen Security Monitor. Even more than his professional expertise was the time spent with us in making sure that this system was working correctly and properly installed on our phones so that anywhere in our travels we can monitor our new home in Magalia."

Tieka and Don S.

"I have been using Crime Free Living for the last couple years ar work and at home and I really recommend this product. Tim is a very good service provider. If he can't figure it out, he's got good tech support with the system that he offers."

Gary D.

"I have known Tim for over 10 years. To date, Time with Crime Free Living has installed two separate surveillance systems for my company. With each system, Tim has listened to my needs and custom dsigned surveillance systems for my specific needs and within my budget. The equipment used is always state of the art, the workmanship is top notch, and Tim is the example of trustworthy. I would recommend him for any job."

Steve D., Down Range Indoor Training Center

images Certifications & Training

With 16 years of experience in law enforcement, Tim Truby, CEO, is fully certified in video surveillance and training.

  • Certified Advanced Crime Prevention Specialist
  • Academy Instructor Certification
  • California POST Certification in Specialized Surveillance Equipment
  • California POST Certification in Basic Crime Prevention
    • Advanced Crime Prevention through Environmental Design
    • Certified Alibi Security Dealer
    • Enhanced Risk and Threat Assessment (FEMA)
    • Incident Command System (100 & 200)
    • Certified Cognitech Video Forensic Investigator
    • Neighborhood Watch Toolkit Trainer
    • Computer Crimes/Investigations
    • Domestic Crisis for Crisis Negotiators