What To Do When Your Doorbell Camera Captures Something Suspicious

March 26th, 2019



Doorbell cameras have become popular in recent years. They are great at catching people in the act of theft or vandalism. They can increase home security not only for the homeowner, but for the community as well.

If you own a doorbell camera and have captured suspicious activity, have you wondered what you’re supposed to do with the images or video footage? If so, you’re not alone. Here are a few ideas of what you should do, and what you should not do, the next time you capture suspicious activity at your Chico home.

Call The Police To Report The Activity

When your doorbell camera captures a crime, such as vandalism or theft, you should contact the police as soon as you discover it. The police will come to your home and take a report of the events that took place. Be sure to provide the authorities with the footage from your doorbell camera. This is important evidence that can help them investigate further, and hopefully catch the criminals.

Refrain From Sharing On Social Media

This is an important thing to remember. Though some people have no problem sharing video footage from their doorbell cameras on social media sites like Facebook and Instagram, it’s not advisable. When a person shares suspicious activity with the world before the police can investigate properly, it complicates the investigation.

There are problems that can occur when you share footage like this, such as retaliation upon your home and pending lawsuits. If you post a video from your doorbell security camera and accuse them of a crime, you can be charged with defamation of character if no crime was actually committed. If you see suspicious activity from the doorbell camera at your home in Chico, report it to the authorities and give them the footage to assist in their investigation.

Keep Your Doorbell Camera Secured

Doorbell cameras are a significant investment to your home security. Some models can cost as much as $500. Having a professional installation to ensure proper setup can add to the investment. Thieves know how expensive these items can be, and they have no problem stealing them right from your porch. Take these important steps to prevent your doorbell camera from being stolen:

  • Use a protective case. You’ll prevent thieves from stealing your camera if you invest in a protective case to keep is secure.
  • Update your settings. If your doorbell camera can’t be physically taken, it can be compromised. Cyber security is important, so check your device often for available updates to make it less vulnerable to a cyber-criminal attack.
  • Enhance network security. After you update your device settings, make sure that your home network is secure. Hackers can try to exploit your doorbell camera to get access to the security network in your Chico home. Having safeguards in place can reduce this risk. Consider utilizing antivirus software, encryption, and a virtual private network (VPN) to enhance network security.

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Gloria

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D. Weseman, Butte County Mosquito and Vector Control District

Crime Free Living updated our old video system with a new 16 Channel HD Alibi Video Security System. The old system had been added onto by different installers which resulted in a cabling mess. There were cables that worked and cables that went nowhere. It was a mess. Tim sorted it all out and installed cameras that are very clear. He also installed a monitor for our cashiers to watch hidden areas, a monitor to watch the entry door, and a monitor that allows employees to watch the outside parking and gas pump area. All work was done on time and very professional! Will always recommend Tim and Crime Free Living.

S. AM PM Chico Arco Station

"I had Tim install an Alibi Video Security System at my residence and a couple business locations. The remote view option is invaluable to absentee owners or anyone who travels a lot. The clarity and quality of the cameras have allowed for viewing employee theft. The evidence provided from the HD video cameras was fantastic! Tim was professional and provided extra value from his law enforcement background."

J. Folsom Arco Station

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John M.

"In April of 2017, my husband and I made a phone call to Crime Free Living that turned out to be a smart and wise decision. Amazingly, in just a few hours, Tim installed four Dome Security Cameras, weatherproof enclosures, and hooked up into our home a 23" Full HD Widescreen Security Monitor. Even more than his professional expertise was the time spent with us in making sure that this system was working correctly and properly installed on our phones so that anywhere in our travels we can monitor our new home in Magalia."

Tieka and Don S.

"I have been using Crime Free Living for the last couple years ar work and at home and I really recommend this product. Tim is a very good service provider. If he can't figure it out, he's got good tech support with the system that he offers."

Gary D.

"I have known Tim for over 10 years. To date, Time with Crime Free Living has installed two separate surveillance systems for my company. With each system, Tim has listened to my needs and custom dsigned surveillance systems for my specific needs and within my budget. The equipment used is always state of the art, the workmanship is top notch, and Tim is the example of trustworthy. I would recommend him for any job."

Steve D., Down Range Indoor Training Center

images Certifications & Training

With 16 years of experience in law enforcement, Tim Truby, CEO, is fully certified in video surveillance and training.

  • Certified Advanced Crime Prevention Specialist
  • Academy Instructor Certification
  • California POST Certification in Specialized Surveillance Equipment
  • California POST Certification in Basic Crime Prevention
    • Advanced Crime Prevention through Environmental Design
    • Certified Alibi Security Dealer
    • Enhanced Risk and Threat Assessment (FEMA)
    • Incident Command System (100 & 200)
    • Certified Cognitech Video Forensic Investigator
    • Neighborhood Watch Toolkit Trainer
    • Computer Crimes/Investigations
    • Domestic Crisis for Crisis Negotiators